FAQ

General

1. Who is eight?

Hello Singapore! eight is your new service provider with the lowest price and best coverage.
Be one of the first 88,888 sign-ups to get 88GB + 1GB APAC roaming with 88 SMS and 88 mins per month for 88 days FREE!
1GB APAC keeps you connected when you travel to Malaysia, Indonesia, Thailand, Taiwan, India and Vietnam!

2. Can I sign up?

Yes. We are the network for everyone.
If you are under 15 years of age, ask your parents to sign up for you.

3. How is eight’s network?

eight has the best network coverage. Our network covers 99.9% of Singapore with guaranteed connection in places where other networks struggle e.g. basements and MRT tunnels.

Registration of Interest

1. Why register your interest?

We are giving away 88,888 mobile plans to those who register their interest.
Be one of the 88,888 and get 88GB + 1GB APAC roaming with 88 SMS and 88 mins per month for 88 days FREE.
We have capped the promotion at 2 per customer to be fair to everyone.

2. How do I register my interest?

Simple. WhatsApp us here or fill up the webform here.

3. How do I know if I am successfully registered?

We will send a confirmation to your contact details.
Show this confirmation to collect your SIM card.
We will let you know where and when to collect it.

4. I did not receive confirmation of my registration, what should I do?

Allow a few days to receive your confirmation.
If you registered by email, check your inbox and Junk or Spam folder.
Still can’t find the registration confirmation? Please register again.

5. Can I Port-in my phone number?

Stay tuned for commercial plans for port-in! This promotion is for new mobile lines only and port-in will be available very soon!

6. When and where can I collect my SIM card?

We will let you know where and when to collect your sim card.
You will be contacted via the details you shared e.g. email, sms, or WhatsApp.

7. I have given the wrong name or contact, what do I do?

Simple. Register again with the right name or contact.

8. How do I get updates?

Join us on Facebook.
We share regular news and updates here.

9. Can I register on behalf of my family?

Yes, we are the network for everyone.
Fill up the form or WhatsApp using the name of the family member.

10. Can I port-in my existing number to enjoy the FREE SIM only plan?

Yes, when we launch our commercial plans.
Stay tuned for updates on when and where to buy these plans.

11. Will I be charged after the FREE plan promotion?

We will never charge without your permission ?
We will reach out to you before the end of the promotion about future charges.
Don’t worry, you are in control.

12. I did not manage to sign up during the Pre-registration what do I do?

You may probably have missed out on the first 88,888 free plans, but don’t worry, our regular plans are equally awesome. Fill the form or WhatsApp us to find out more.